1/3/2024 0 Comments Qlab reviewIt is from Figure 53 and is designed for use in theater and similar live-playback situations. Please click here to download a pdf of this case study.QLab is audio playback software for the Macintosh. Underpinned by benchmarking to inform not only current outcomes but also if the improvement programme is delivering the desired effect. Provides opportunities to continually improve the quality of information through clinical engagement ![]() The reviews provide insight on what is driving outcomes and therefore if it is within the control of the trust, or subject to external factors Systems that enable both a top down and bottom up approach and therefore provide assurance to the Board that issues are reviewed by clinicians.Įvidence-based, benchmarked indicators which enable outcomes to be put into context and provide direction on key areas of variation for subsequent reviewĭirect linkage between outcomes and the patient cohorts to support case note audits Quality and outcome reviews are undertaken in a consistent, systematic and sustainable way across the organisationĮstablished links between clinical governance activities and the trust business processes Interactive workshops run by an experienced facilitator who is independent of the organisationĮvidence-based information to inform the Board Assurance Framework.Ī process that the Medical Director can use to engage with the clinicians in reviewing the quality of care and outcomesĪn interactive programme that brings information to the clinicians developing their skills in its use and interpretation Benefits of the programme ProcessĪ process that links, activity, efficiency, outcomes and service improvement with the trust determining the agenda of the programmeĪ cost-effective way in which to achieve engagement with the clinicians ![]() I’m pleased with Q-Lab because I know that when our chief executive or chair puts me on the spot, I know that we are not missing anything because we have a pro- active programme in place” she says. ![]() “Successful patient safety performance and outcomes, cost effectiveness and efficiency must be based on sound evidence, including benchmarked metrics that use a credible data source that promotes clinical ownership and engagement. Annette says that, in practice, the people who can make the most significant changes to quality and outcomes of healthcare are the clinical teams who deliver it. Clinicians and the coding team are now working together to ensure correct Healthcare Resource Group (HRG) attribution and the coding manager has a dialogue with clinicians on patient outcomes. It was established that coding could be improved. A review of readmissions was carried out and clinicians decided to look at case notes to establish whether they were emergency readmissions, or whether they were in fact planned admissions. Readmission in orthopaedics is another area where Q-Lab intervention has delivered significant benefit. ![]() This was the catalyst for a review of the patient pathway: working on referrals for assessment pathways recognising and providing training and education of acute staff in caring for dementia patients, changing the patient environment and working collaboratively to provide the best care with the many other health and social care agencies in the local health economy. Initial investigation into hospitalisation for patients with dementia showed that their average length of stay was longer than patient admitted for the same treatment but who didn’t have dementia. One of Q-Lab’s first successes has been in dementia care. It means we can look at any area of provision and then, using the insight from CHKS, look in-depth and work out whether there is an issue that needs to be addressed,” she says. If outliers are due to benign causes, such as commissioning, no further investigation needs to be undertaken. “Q-Lab in itself cannot say whether outliers are good, bad or indifferent, but by being able to identify outliers we have the insight to proactively search for underlying reasons and if there are quality issues, we can address them.
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